Returns & Exchanges

At Alpkit, we want you to be fully satisfied with your outdoor gear, which is why we offer a 123-day return policy for items in original condition. If your new kit isn't quite right, our hassle-free process ensures you can get back to your adventure as quickly as possible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your gear in its original packaging with all tags attached, ensuring the items are clean and unworn.

3

Ship It Back

Download and print your prepaid shipping label, then drop your package off at any authorized courier location.

4

Refund or Exchange

Once our warehouse team inspects your return, we will process your full refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing